Since my vacation was cut short due to urgent matters back home. I had to rush around and get things done. I rebooked rides and bought a plane ticket home…well…the day started off great checkout at this fine establishment was a breeze, then I got to the airport.
I went to scan and check my suitcase and my ticket came up with an error. So I proceeded to the agent and when she keyed in my confirmation she said, “You’re a month too early.” Of course I freaked out and said what do you mean? She proceeded to tell me that there was an internal error and I had to call the airline directly. That’s when things started to snowball.
Once I got on the phone with the airline help desk the agent said that my options were to get a refund on the ticket and start over or pay an extra $900 to be on the flight it was originally booked on. So I opted to take the refund and sat down to figure out my next move. Let me say this, being in a questionable position with holds on all my credit cards until I called each one to tell them I was still in the U.S., was not an ideal situation. Plus, the wifi was only complimentary in 20 minute intervals. I had to call the hotel to refund my remaining 2 days stay and I STILL didn’t have a ticket.
I went back to another agent and she was the most amazing person. She told me she would put me on a standby flight and all I had to do was pay a difference of $70US, she then told me how everything could have been avoided if the other agent had more compassion. Of course, I cried because of the stress of being potentially homeless for the evening as the next flight was at 6am. I mustered up calm to balance mayhem in my brain of how to get myself out of this “pickle”. With my agent getting ready to leave after a 6 hour shift…yes I was there for 6 hours waiting for credit card releases, she finally had me booked on the plane home.
At this point I was more than exhausted, I had a nutrigrain bar that I hardly felt nourished me, but when I get stressed the last thing on my mind was food. The agent felt so bad for me she even offered to buy me a ticket if I had a check to pay her back. How amazing was that, she was an angel!! After I passed TSA, with a complimentary frisk by a huge scary looking woman that thought my right boob wasn’t real, I was more than relieved to put my headphones on listen to music to calm myself and tweet about my crazy adventure.
I was called to the plane and gathered my last wind of strength to walk my ass onto the plane. I made it to the end of the plane gave my ticket to the flight attendant because all the numbers and letters just melted into one. I just needed to sit. Well, surprise! I was bumped up to First Class and I instantly thought of that amazing airline agent that so methodically got me this ticket. I almost collapsed in my seat.
I was given a hot towel, which I used to wipe my dried out eyes and clean my hands. I was given water before the take off; a choice of beverage; choice of snack; touch screen choice of movies, tv shows, or music; I had leg room and the perfect window seat where I took pictures and said my mental good bye to Chicago. I put my headphones on and finally relaxed.
Getting back into the Canada was like breaking into a fortress with a toothpick, but I was happy that my last length of travel was almost over. A 1½ hr shuttle bus back home with my limo driver waiting was the cherry on top. I came home to heaps of snow, but it felt nice.
I dropped my bags on the floor plugged in my laptop and phone and hit my pillow hard, yet I had a smile on my face from a sense of accomplishment.
Overall, this was a great experience and I learned a lot about traveling to and from the U.S. I will definitely be more prepared the next time I visit our wonderful neighbours down South.